Mrs C was given the Leeds Directory helpline number through the Leeds Older People’s Forum and then used us again, as she was looking for an electrician. Mrs C had a complete electrical failure and hence an electrician was needed, urgently. She rang the Leeds Directory and we were able to provide her with three numbers of reliable electricians over the telephone and also sent the list, in the post.
She contacted one of the electricians, who responded to her very quickly, on a bank holiday, weekend. He was able to identify the problem and repair it in timely manners. Mrs C rang the Leeds Directory again to say that “The service is great and I am very grateful. I will recommend Leeds Directory to others and I will also call you again for other services in future”.